5.31.2008

PLDT Wireless Landline Prepaid Problems

Looks like the startup service, PLDT Wireless Landline Prepaid is having some birth pains. Since the wireless landline prepaid service has just been introduced, many are complaining of either having been ripped off of their PLDT Wireless Landline Prepaid load balances, not getting through to call another within PLDT/Smart's network, not getting through to and fro another telco or of having to pay a sizeable amount just to buy a PLDT Wireless Landline Prepaid Sim Card.

Some of the horror stories from Pex forum:

PLDT Wireless Prepaid ripped me off!!!
I checked the balance yesterday and the voice recording said I had 103 minutes left and that my P300 plan will expire on June 03. I didn't use the phone again after I did the balance check.

Well, today as I tried to use the phone I couldn't connect anymore to any number anymore. I quickly did a balance inquiry and lo & behold, I have ZERO pesos left and that I need to re-register a new P300. What a ripoff!!!

I tried calling customer service but all it got me was a recording saying "All lines are busy now. Please try your call later." After 2 hours, my phone is showing that the SIM's status is now "Inactive SIM". This means I can't even place a call to customer service. In other words, my simcard is now utterly worthless.

Is there anyone out there with a similar experience with PLDT's wireless prepaid?

And here's another one:

i thought it was just me who had a bad experience with the pldt sim. after purchasing it, i immediately subscribed to a plan P300. so all in all, i have P350 balance. but after few days, i cannot make any calls. the system said that i haven't subscribed to their plan. i was wondering why. maybe the system picked up the current expiration of load balance which is P50 instead of the P300 plan but how come that i still have P200+ and still i cannot make any calls even sending text messages.

so i called their customer service, they said that i had to reload again that will total to P300 balance to register to the plan. well hindi sila ganun ka galing ha, parang hindi sila ganun ka aware sa technical issue ng sim nila. after reloading, i enjoyed using it for 3 weeks. unfortunately, this morning my phone cannot detect the sim. i tried switching my phone on and off.

tried the sim with another phone but still inactive. this afternoon, it's already active. but my balance went down to P50 and the system said, i have to register again to enjoy their service and that i can no longer make calls unless i will reload another P300. my gosh, sa june 7 pa dapat ang expiration. i am thinking if im going to dispose my sim or magtyaga na lang pero sayang ang pera kung ganun ang system nila. hirap kase ng walang landline..

1 comments:

Anonymous said...

i bought a pldt landline sim yesterday but until now i cannot use it bec. i cannot register my sim even if i have ilready loaded 300 pesos,pldt customer care representatives cannot answer my questions ...ang pangit ng pldt wag na kayo bibili.

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